Blackberry Passport Headphone Jack Not Working

 
Blackberry Passport Headphone Jack Not Working 4,1/5 2951 votes
HeadphoneBlackberry passport headphone jack not working remotely

Try the following actions to resolve the issue. If the issue persists, proceed to the next troubleshooting step.

Try to duplicate the issue

Validate that you understand the symptoms being experienced. For example, make a phone call and change volume and audio settings to make sure the headset is functioning. Use the audio keys on the side of the BlackBerry smartphone to raise and lower the volume.

Test the headset

Remove the headset, and then test the audio functions. If the issue occurs only when using the headset, the issue might be with the headset and not the BlackBerry smartphone. In this case, contact the headset manufacturer for further technical support.

Inspect the earpiece jack

Check to see whether an earbud or stereo headset has been used with the BlackBerry smartphone. A part may have become dislodged in the earpiece jack, causing the audio problem.

Check audio settings

Priv headphone jack not working So I've had the priv for just over a month now and the headphone jack is giving trouble. It plays initially but it the cord rotates at all the phone thinks it been disconnected. In other form factor details, the 5.04' high, 3.56' wide and 0.36' thick Passport has edge-to-edge Gorilla Glass 3 that curves towards the edges, with a power button and headphone jack on top, an USB charging/data point at the bottom and volume/pause rockers on the right. @paultribe, Paul, Links below may help in the disassembly of your BlackBerry to access the audio port to change. 3rd link is a possible replacement jack, always verify part is correct for your model# prior to ordering, you can also do a search for better pricing possibly. BlackBerry Phone.

Check the volume settings and adjust as necessary.

You can also increase the default volume for calls. The higher the volume percentage, the louder the volume. To change the default volume for calls, complete the following steps:

For BlackBerry Device Software 4.5 to 5.0

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click General Options.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

For BlackBerry Device Software 6.0

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click In-call Settings.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

Improve sound quality for all calls

Note: You cannot change sound quality when you are using a Bluetooth ® enabled headset.
To improve sound quality, complete the following steps:

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click Enhanced Audio.
  4. Change the Phone Call Audio or Headset Call Audio fields.
  5. Press the Menu key.
  6. Click Save.

Check the signal strength

You might experience issues with voice quality if you have low or intermittent signal strength. The signal strength of a BlackBerry smartphone should be between –40 and –100 dBms.

To check the signal strength of a BlackBerry smartphone, complete the following steps:

  1. On the Home screen, click Options.
  2. Click Status
  3. Check the Signal value. The value should be between –40 and –100.

Note: You can press and hold the Alt key, and then type 'nmll' to change the signal indicator bars to the numerical value. Repeat this step to again display the signal strength bars.

If the signal strength is good where you are now check if the signal strength was low when the problem occurs. Areas where signal strength weakens and causes the signal to become blocked by tall buildings, terrain, landscape, and physical distance. In these situations moving to an open area might help improve the voice quality.

Perform a Hard Reset

A hard reset is similar to restarting a computer that has stopped responding. A hard reset closes all running BlackBerry applications, restarts the BlackBerry smartphone operating system, and restarts the hardware components of the BlackBerry smartphone, including the wireless transceiver.

Note: a hard reset will not delete any settings or data on the BlackBerry smartphone.

To perform a hard reset, complete the following steps:

  1. Turn the BlackBerry smartphone off.
  2. Remove the battery.
  3. Re-insert the battery.
  4. Wait for the BlackBerry smartphone to turn on.

Note: If the issue returns after performing a hard reset, then contact technical support for further investigation.

Win 10 Headphone Jack Not Working

Update the BlackBerry Device Software

You can download the latest version of Blackberry Device Software from www.blackberry.com/update. Follow the instructions on the screen to download the latest version currently available from your wireless service provider.

If the problem persists, follow your wireless service provider's procedures to service or return the BlackBerry smartphone.

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Apple iOS Compatibility & Contactless Reader

Square Reader for contactless and chip and PIN is supported on iOS devices with the following:

  • Devices running iOS 11 or above. Learn how to update software on an iOS device.

  • An updated version of the Square app: Version 5 or higher for iOS. Learn how to update your Square app.

  • Bluetooth Low Energy (BLE).

You can check if your specific device is supported here.

Headphone Jack In Laptop Not Working

Most Apple iOS devices running the latest iOS version are compatible.

If you’re using Square Stand, you can connect the reader to your stand’s USB hardware hub to accept any payment type. Mobile devices not connected to Square Stand will connect wirelessly with the reader.

Note: iPad 2 will not connect wirelessly with the reader. If you use an iPad 2 + Square Stand, you’ll need to connect the reader to the stand’s USB hardware hub. If all three USB ports on the hub are occupied by other hardware, you’ll need to free up a port to plug in the reader, as Square doesn’t support third-party USB splitters.

Google Android Compatibility & Contactless Reader

Square Reader for contactless and chip cards is supported on most Android devices with the following:

  • Your Android device must be running Android 5 or higher.

  • An updated version of the Square app: Version 5 or higher for Android. Learn how to update your Square app.

  • Built-in Bluetooth Low Energy.

You can check if your specific device is supported here.

We can’t guarantee support with all Android devices at the moment, but we’re working to support as many as possible. If your device isn’t currently on this list, there’s a chance it will be supported in the future.

If you have any problems with your reader, you can return it within 30 days.

You can also view the list of supported devices with the Square magstripe and chip card readers.

If your Device Doesn’t Have a Headphone Jack

Blackberry Passport Headphone Jack Not Working Windows 10

The Square contactless + chip reader pairs wirelessly to mobile devices via Bluetooth Low Energy (BLE). There is no need to use a headphone jack adapter with this reader.